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Cadillac Fairview, the company that owns popular malls including the Calgary Chinook Centre and Toronto Eaton Centre, said it will pause the use of cameras embedded inside mall directories.
“What surprised me was the fact that it was being done in secret, that there was no notification to the people whose information was being collected,” Brenda McPhail said.
Calgary mall defends use of facial-recognition technology after customer discovers they’re being watched
News of the software came to light after a shopper saw a window on a directory at the Chinook Centre that showed what appeared to be facial-recognition data, including codes like “gender/inception” and “age/inception.”